CLARE FAULKNER THERAPY PRIVACY NOTICE
The following information outlines the Privacy Notice of Clare Faulkner Therapy. This policy is in place to ensure that information collected by your practitioners during your assessment and treatment with Clare Faulkner is used in an appropriate and secure way.
Online Therapy Enquiries
Members of the public who make enquiries via our website or via email, are consenting to their data being shared with Clare Faulkner, with the purpose of arranging therapy with Clare Faulkner.
We retain emailed and webform queries from the general public for a maximum of six months.
Visitors to our Website
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We use Google Analytics so that we can continually improve our service to you - read the Google Analytics privacy notice.
No user-specific data is collected by us or any third party. If you fill in a form on our website, that data will be temporarily stored on the web host before being sent to us.
Audit and regulatory requirements
We may share any data about our operations with:
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HMRC - see HMRC personal information charter
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the Charity Commission - see Charity Commission personal information charter
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the Information Commissioner’s Office - see ICO privacy notice
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Companies House - see Companies House personal information charter and other regulatory bodies, should this be necessary to complete our statutory audit and regulatory requirements.
Cookies
Like many websites, we use cookies. A cookie is a small amount of data that is sent to your computer or mobile phone browser from a website’s computer and is stored on your device’s hard drive.
Cookies record information about your online preferences. They help us understand how visitors engage with our site so that we can improve your online experience with us. We do not use cookies to collect personally identifiable information about you.
Each website you visit can send its own cookie to your browser if your browser’s preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
How to control and delete cookies
You may restrict or block the cookies which are set by our website, or any other website, through your browser settings. You can also ask your browser to alert you when a cookie is issued.
For more information about cookies and how to manage them is available at www.aboutcookies.org
We use Google Analytics to understand how visitors engage with our website. It collects information anonymously and reports website trends without identifying individual visitors. For more information visit Google Analytics privacy and security information.